Shipping policy

Last Updated: September 3, 2026

At EvoPix, we work to process and ship your order as quickly as possible.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully received.

Orders are not normally processed or shipped on weekends or U.S. federal holidays.

During periods of high order volume, holidays, promotions, or other circumstances beyond our reasonable control, processing times may take longer.

If there is a significant delay in processing your order, we will make reasonable efforts to notify you.

Shipping Times

Estimated delivery times depend on the shipping method selected at checkout and the destination.

The estimated delivery time shown at checkout is provided by the applicable shipping carrier and is not guaranteed.

Once your order has been shipped, you will receive tracking information when tracking is available.

Please note that shipping delays may occur due to circumstances outside of our control, including severe weather, carrier delays, holidays, incorrect or incomplete addresses, or other unforeseen circumstances.

Shipping Address

Please make sure that your shipping address is complete and accurate before placing your order.

EvoPix is not responsible for delays or additional shipping costs resulting from an incorrect or incomplete shipping address provided by the customer.

If you notice that your shipping address is incorrect, please contact us as soon as possible at evopixshop@gmail.com.

We will make reasonable efforts to update the address before the order is shipped, but we cannot guarantee that changes can be made after an order has been processed or shipped.

Shipping Costs

Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.

Shipping costs may vary depending on the destination, package size, weight, and shipping method selected.

Tracking Information

When tracking is available, tracking information will be provided after your order has been shipped.

Please allow some time for the carrier's tracking system to update after the tracking number is issued.

If tracking information has not updated for an extended period, please contact us at evopixshop@gmail.com and we will do our best to assist you.

Lost, Stolen, or Missing Packages

If your tracking information shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and the delivery location specified by the carrier.

You may also contact the shipping carrier directly.

If you believe your package is lost or missing, please contact us at evopixshop@gmail.com and provide your order number so that we can review the situation.

EvoPix will make reasonable efforts to assist with shipping issues, but carrier investigations and claims may be subject to the carrier's policies and procedures.